How we balance innovation and stability
PillFlow is built on a foundation of clinical safety, reliability, and scalability. Our infrastructure is purpose-built to manage complex, high-risk workflows across pharmacies, GPs, and aged care without burdening users. Every design choice—from tokenised script validation and HL7 FHIR connectivity to role-based access controls—is made to ensure PillFlow runs securely and seamlessly in the background. We believe powerful health tech should be invisible, enabling providers to focus on patients—not process.
Our platform reflects this philosophy. PillFlow runs on a secure, cloud-native architecture hosted on AWS, built for healthcare-grade resilience and compliance. We use a modular system with FHIR APIs for interoperability, MIMS and eRx for prescribing validation, and intelligent sync features for dose administration software. With automation, audit trails, and future-ready integrations, PillFlow adapts to any environment—making it a trusted tool for scaling care safely and efficiently.
